# The right AxS Solution

## Digital Documents

### Description
*A digital document is any written communication that your organization can send to a patient.*

## Patient Action

### Description
*Your organization can determine the type of patient digital response required for each digital document. Patient responses include: Completion of the information requested on the document or form, Digital Consent, and Patient acknowledgement of receiving the information.*

## Tracking

### Description
*Automatic reminders to the patient and status updates on the organization dashboard provide ease of tracking.*

## Telehealth

### Description
*Patients and Providers benefit from secure telehealth. Use real-time video or text-based telehealth for physician visits, nurse callbacks, pre-op/post-op assessments, case management, and therapy visits.*

*During or after the telehealth visit, the provider can securely send the care plan, status assessment, patient instruction, exercise/therapy plan, or any other pdf document to the patient for reference by the patient at any time.*

### Real-Time Video
*This is a video face-to-face encounter between the provider and patient, augmented by digital information provided by the patient prior to the visit.*

### Asynchronous Telehealth
*This is a text-based encounter between the provider and patient, augmented by digital information provided by the patient prior to the visit. A text-based visit can be converted to a real-time video visit during the telehealth appointment.*

## Messages

### Description
*Accessing a healthcare provider by phone is often a dissatisfying process for patients. Messaging provides secure communication with patients that reduces the need for telephone calls.*

### Patient Initiated
*Secure messaging to and from patients provides a convenient way for patients to convey their questions and receive timely answers. In addition to text-based information, patients can message photos, lab reports, insurance card information, or any PDF document.*

### Provider Initiated
*Providers use messaging for patients to send information such as appointment times, referral/authorization status, instructions, treatment care plans, workers compensation status reports, images, weblinks, or any PDF document.*

## Care Events

### Description
*With Events, your organization can schedule all communication (forms, telehealth visits, instructions, assessments) related to a care event such as surgery date.*

*All points of patient contact are scheduled upon surgery scheduling, and the Program/Dept can assign the date of delivery to the patient, allowing information such as outcomes surveys to be scheduled now and delivered to the patient a year from the care event date. If the care event changes, the system automatically updates the patient completion due dates to correspond with the care event change.*

*Delivery and tracking is automatic, reducing staff time for tracking information and providing continuity of communication even with staff changes.*

## Forms

### Description
*AxS Health provides our client the ability to customize digital forms that are sent in a secure manner supported by analytics and automation.*

### Form Builder
*You can select forms from the AxS template library. You can customize these templates by creating and adding new questions or creating an entirely new logo-branded form for your organization.*

### Download
*Patient completed forms can be downloaded/printed as a word document or pdf for easy use within any organization, regardless of EHR.*