The right AxS Solution
Digital Documents
Description
A digital document is any written communication that your organization can send to a patient.
Patient Action
Description
Your organization can determine the type of patient digital response required for each digital document. Patient responses include: Completion of the information requested on the document or form, Digital Consent, and Patient acknowledgement of receiving the information.
Tracking
Description
Automatic reminders to the patient and status updates on the organization dashboard provide ease of tracking.
Telehealth
Description
Patients and Providers benefit from secure telehealth. Use real-time video or text-based telehealth for physician visits, nurse callbacks, pre-op/post-op assessments, case management, and therapy visits.
During or after the telehealth visit, the provider can securely send the care plan, status assessment, patient instruction, exercise/therapy plan, or any other pdf document to the patient for reference by the patient at any time.
Real-Time Video
This is a video face-to-face encounter between the provider and patient, augmented by digital information provided by the patient prior to the visit.
Asynchronous Telehealth
This is a text-based encounter between the provider and patient, augmented by digital information provided by the patient prior to the visit. A text-based visit can be converted to a real-time video visit during the telehealth appointment.
Messages
Description
Accessing a healthcare provider by phone is often a dissatisfying process for patients. Messaging provides secure communication with patients that reduces the need for telephone calls.
Patient Initiated
Secure messaging to and from patients provides a convenient way for patients to convey their questions and receive timely answers. In addition to text-based information, patients can message photos, lab reports, insurance card information, or any PDF document.
Provider Initiated
Providers use messaging for patients to send information such as appointment times, referral/authorization status, instructions, treatment care plans, workers compensation status reports, images, weblinks, or any PDF document.
Care Events
Description
With Events, your organization can schedule all communication (forms, telehealth visits, instructions, assessments) related to a care event such as surgery date.
All points of patient contact are scheduled upon surgery scheduling, and the Program/Dept can assign the date of delivery to the patient, allowing information such as outcomes surveys to be scheduled now and delivered to the patient a year from the care event date. If the care event changes, the system automatically updates the patient completion due dates to correspond with the care event change.
Delivery and tracking is automatic, reducing staff time for tracking information and providing continuity of communication even with staff changes.
Forms
Description
AxS Health provides our client the ability to customize digital forms that are sent in a secure manner supported by analytics and automation.
Form Builder
You can select forms from the AxS template library. You can customize these templates by creating and adding new questions or creating an entirely new logo-branded form for your organization.
Download
Patient completed forms can be downloaded/printed as a word document or pdf for easy use within any organization, regardless of EHR.